Sep 12, 2020



Since March 2020, SEHA Kidney Care centers have provided kidney disease therapy to 77,314+ patients

SEHA Kidney Care, a facility affiliated with Abu Dhabi Health Services Company (SEHA), the UAE’s largest health care provider, has remained committed to delivering world class clinical services to patients with kidney diseases. Treatments such as kidney dialysis are readily available to patients and are delivered according to international standards of clinical care, using the most advanced diagnostics. SEHA recently rolled out additional safety and precautionary measures to protect the safety of patients and employees across its network.

SEHA Kidney Care delivered hemodialysis sessions thrice weekly since the beginning of March. From the start of March to the end of August 2020, over 77,314 follow-up patients were treated, it’s over 34,646 patients at SEHA’s Kidney Care headquarters in Al Mafraq, 18,225 patients at Sheikh Khalifa Medical City and 20,879 patients at Tawam Kidney Care Center, Al Ain, and 3,663 at Al Dhafra Kidney Care Center.

Patients undergoing treatment at all SEHA Kidney Care centers strictly adhered to international and local safety guidelines such as the use of face masks, the practice of social distancing and continuous hand washing and sanitization. Simultaneously, all employees including operational, administrative, and medical were equipped with Personal Protective Equipment (PPE) and were provided with additional training in preventive measures to limit the spread of the virus. In addition, the surfaces of all Kidney Care facilities were sanitized and sterilized with disinfectants regularly to provide a safe and comfortable environment for all patients and employees.

Patients receiving treatment at SEHA Kidney Care centers were isolated and separated from COVID-19 patients who were also receiving kidney dialysis services. Clinical professionals such as nurses and doctors were also well-equipped to manage the treatment of COVID-19 patients with kidney disease or those undergoing kidney dialysis, in addition to dedicating medical equipment for both groups of patients.

Doctors and nurses also continued delivering home kidney care services, such as kidney dialysis, and consulted with patients via SEHA’s Virtual Outpatient Clinic to ensure the seamless continuation of treatment. Patients, particularly senior citizens and residents were able to receive medical care from the safety of their homes, with prescribed medication delivered to their doorstep.

Stephan Geoffrey Holtsteven, Chief Executive Officer, SEHA Kidney Care, said, “In alignment with SEHA’s patient-centric approach to delivering healthcare, we remain committed to delivering a consistent level of world class healthcare services to our kidney disease patients across all our facilities. At SEHA, we are equipped with experienced and internationally accredited professionals, as well as advanced technologies that serve our vision of enhancing patient experience and elevating the delivery of healthcare in the UAE. Building on our successful track record and extensive industry experience, we are proud to contribute to the development of the UAE’s health sector, ensuring we are up-to-date with world-leading, latest medical technologies and breakthroughs.”

“SEHA Kidney Care provides a comprehensive scope of services and treatments including, peritoneal dialysis, hemodialysis, kidney transplantations, and kidney disease prevention. We are continuously looking to bolster our services and offer integrated clinical programs to achieve the highest levels of patient satisfaction. Similarly, we are improving the patient experience in line with wider initiatives launched by SEHA through the enhancement of routine services, increased public awareness of risks associated with kidney disease, and readily available treatment plans to aid early detection and diagnosis of renal diseases. Furthermore, our SEHA Dialysis Services continue to invest in research and the development of our teams and resources, to support our vision of providing excellent health care services to the community of Abu Dhabi. Together, with our talented and highly skilled team of medical professionals, we are playing an integral role in achieving the objectives underpinned by SEHA’s overall strategy, whilst upholding safety and quality as key elements,” he added.

SEHA Kidney Care centers are among the world’s most advanced medical centers. All centers feature cutting-edge technology and the latest diagnostic devices. Its team of experienced and highly qualified medical teams have performed approximately 260 kidney transplants. Every month, the team completes approximately six kidney transplants, with high success rates ranging from 95% to 98% in the first year, and up to 85% after five years from the surgery’s completion. Success rates are measured by the number of patients whose bodies do not reject a donor’s kidney.

Renal therapy procedures such as the Surfacer Inside-Out Access Catheter System and HeRO Graft hemodialysis are available exclusively at the SEHA Kidney Care center in Abu Dhabi. Nephrology specialists at the center are licensed to train other practitioners on both procedures in the UAE and across the MENA region. The Surfacer Inside-Out Access Catheter System is a renal procedure incorporating a high level of radiation therapy, which lasts about 20 minutes and only requires local anesthesia to perform. Patients are discharged on the same day of the operation. The HeRO Graft hemodialysis is performed by interventional radiologists and vascular surgeons and requires between one hour to an hour and a half, with the patient under general anesthesia.

Within Abu Dhabi’s SEHA Kidney Care center is the Pediatric Dialysis Unit. The unit is equipped with nine dialysis units which accommodate 27 patients per day, and four dialysis sessions per week for each child. Dialysis sessions usually last for approximately four hours. Other treatments offered at the unit include therapy for Hemolytic uremic syndrome (HUS) – a condition that can occur when the small blood vessels in kidneys become damaged and inflamed. HUS is one of the most critical kidney diseases affecting children and may lead to a rapid decline in renal functions, without early detection. SEHA Kidney Care specializes in the disease and has successfully treated several children, preventing kidney failure. The Pediatric Dialysis Unit also features a peritoneal dialysis room, isolation room, examination clinics, and nursing room, in addition to a reception hall for patients and their families. This special unit is designed according to international best practices, whilst remaining suitable and comfortable for children receiving treatment.

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